• We will gladly accept any undamaged and unsacratched glasses within 7 Days of purchase for a refund or an exchange.
  • Note: Upwrapped watches or Used watches will not be Accepted except for some valid reasons.
  • Customer needs to return the parcel through any courier on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed within 2-3 working days after receiving the return products.
  • For any query, Whatsapp Us 03091114499

Follow these simple steps to return or exchange your item(s):

1. Repack Parcel

Make sure that the item should be packed safely. Damaged item will not be accepted.

Write Information: Your name on the order by which you place your order, your phone number and further details of order like order number.

2. Ship to

Customer needs to return the parcel via traceable delivery i.e. courier or registered post on his own expense to the following address:

Name :mindzello Returns Department

Address: H NO 3 BOCK 18 SODIWAL QUARTERS MULTAN ROAD LAHORE

Telephone Support : 03091114499 ( 10:00 AM to 5:00 PM  Monday – Saturday )

When we receive your parcel, our representative will call you, and then we will exchange/ refund you in 2-3 days.